tendoLegal Notice
We at tendo operate an online gaming and sportsbook platform serving users in supported jurisdictions where local law permits. This page sets out our legal position, service availability, and your responsibilities as a user.
Our services are available only where applicable law allows online wagering and gaming. We do not offer our platform in jurisdictions where such activities are prohibited. Users are responsible for verifying that their access to and use of tendo comply with the laws of their own jurisdiction.
If you have legal questions about our service, contact us through the channels listed below.
Service Availability and Jurisdiction
We at tendo do not claim to be licensed or regulated in any specific country. Our platform operates in supported jurisdictions only where the applicable legal framework permits online gaming and sports betting. Access to tendo may be restricted or unavailable in your location depending on local law.
Users accessing tendo from Jakarta, Surabaya, Bandung, Medan, or other regions must verify that their local jurisdiction permits the use of online gaming platforms. We undertake to respect local restrictions and reserve the right to limit or suspend access where required by law.
Our payment methods—including DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers via mobile banking, local payment, online payment, and e-wallet—are available only in jurisdictions where we operate. If your region is not supported, you will not be able to deposit or withdraw funds through tendo.
Account Eligibility
To open and maintain an account on tendo, you must meet the eligibility requirements set by our platform and comply with the laws of your jurisdiction. We require identity verification (KYC) before you can deposit, withdraw, or place transactions.
Your account on tendo is personal and non-transferable. You are responsible for keeping your login credentials secure and for all activity on your account. We do not accept liability for unauthorized access if you have failed to protect your password or two-factor authentication settings.
If you believe your account has been compromised, contact our support team immediately through the channels listed in our FAQ or app.
Data and Privacy
We at tendo collect and process personal data to verify your identity, process your transactions, and keep your account secure. Our full data handling practices are described in our Privacy Policy. We undertake to be transparent about what we do with your information and to respect your choices about how we use it.
Your data is stored securely and shared only where necessary to comply with law or to provide our service. We do not sell your personal information to third parties.
Our Legal Commitments
We at tendo undertake to operate our platform fairly and transparently. Our terms of service, privacy policy, and this legal notice form the basis of your relationship with us. By using tendo, you agree to these terms and acknowledge that you are responsible for verifying compliance with your local law.
We reserve the right to suspend or close your account if we believe you are in breach of our terms, if you are accessing tendo from a prohibited jurisdiction, or if we are required to do so by law. Any suspension or closure will be communicated to you through your registered email or in-app notification.
Disputes arising from your use of tendo are subject to the terms set out in our Terms and Conditions. We encourage you to contact our support team if you have concerns about your account or our service.
Contact for Legal Inquiries
If you have legal questions about tendo, our service, or this notice, you can reach us through the following channels:
- In-app support: Open the help menu in your tendo account or mobile app.
- Email: Use the contact form in our FAQ section.
- Account settings: Review your privacy and data preferences in your tendo profile.
We aim to respond to legal inquiries within a reasonable timeframe. Our support team can direct your question to the appropriate department or provide guidance on our policies.
This legal notice is current as of the date shown in our platform footer. We may update this notice at any time. Continued use of tendo after any update constitutes your acceptance of the revised terms.